Privacy Policy
Last Updated/Effective Date: May 2, 2024
This Privacy Policy describes how Anabolic Doc, Inc. and/or its subsidiaries (collectively, “Company,” “we,” “our” or “us”) collects, uses, and shares User (“you” “your” “User”) data and information in connection with the websites located at www.testosteronology.com (“Website”), and the “Testosteronology” and/or “Metabolic Promotion” mobile application(s) (the “Application”) (collectively, the Website and the Application are the “Platform”). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any products or services provided through the Platform or otherwise by Company, and any affiliated website, software or application owned or operated by Company (collectively, including the Platform and the Content, the “Services”) are governed by this Privacy Policy and the Company’s Terms and Conditions (“Terms and Conditions”).
This Privacy Policy details:
What data do we collect?
Our Company collects or receives from you the following data:
Personal identification information (PII) such as user’s name, email address, telephone number, physical address, credit card information, bank account information, and/or information otherwise not considered to be “health” or “medical” information;
Protected health information (PHI) such as age, date and place of birth, health, diet, prescription medication, insurance or medical claim related data, and laboratory results or records; and
Healthcare provider or pharmacy information such as name, email address, telephone number, and physical address.
Our Company may also indirectly collect the following data by your use of our Platform:
Purchase history,
User preferences;
IP address; and
Geo-location data.
How do we collect your data?
We collect and process data you provide us when you:
Register or subscribe online or place an order for any of our products or services;
Register or otherwise complete a transaction using Stripe to collect any payment or other financial information;
Voluntarily complete a customer survey or provide feedback via email; and
Use or view our Platform via your browser's cookies.
How will we use your data?
Our Company collects your data to/for:
Research and development of Services and offerings;
Analytical purposes;
Process your order;
Manage your information;
Manage your account;
Email you with special offers on other similar products and services; and
Track population trends in medication, diets, and diagnosis by geographic location and user demographic.
We do not sell your data under any circumstances.
The following third-party companies (“affiliated third-parties”) may have access to your data and/or utilize cookies:
Google Analytics;
Facebook Pixel;
Our Lab partners for obtaining your blood work/laboratory reports, which include HealthLabs;
Twilio/SendGrid;
TikTok, Facebook, Instagram, YouTube, and other social media platforms;
Stripe (Our Merchant Processing partner for processing payment or other financial information you provide us); and
MailChimp (will have access to your name, email address, and any other pertinent contact information for the purposes of issuing related marketing and promotional material as well as providing notice of any updates to this privacy policy, as explained below).
You understand and agree that third-parties have their own Notices of Privacy Practices, separate and independent of the Company, that describes how they use and disclose your data. By accessing or using any part of the Platform, you acknowledge that it is your responsibility to review the respective third-party’s separate and independent privacy policies.
How do we store your data?
Any data stored by the Company is stored on secure servers.. Our Company does not store or otherwise keep any of your payment or other financial information; such data is provided to our Merchant Processing partner.
Our Company will keep your data for five (5) years following the termination or deactivation of your subscription. The Company will store your data indefinitely if you maintain an active subscription. You understand and agree that Our Company stores such data for continued research and development purposes. Our Company will discontinue storage of your data upon your request.
How do we protect your data?
Our Company securely protects your stored data, such as PII and PHI, via encryption and military grade protection. The Company is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, “HIPAA”). It is important to remember that, while state-specific privacy laws may apply, HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with the Company. To the extent the Company is deemed a “business associate” however, and solely in its role as a business associate, the Company, may be subject to certain provisions of HIPAA with respect to PHI as defined under HIPAA, that you provide to affiliated third-parties. In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with HIPAA.
By using the Platform, you are agreeing that even if HIPAA does apply to the Company, any information that you submit to the Company that is not intended and used solely for the provision of diagnosis and treatment by affiliated third-parties including the Lab partner, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, which you may receive via email issued by our Company or our partners, MailChimp, Twilio, and/or SendGrid.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes, you may opt-out via the “unsubscribe” option on a MailChimp-issued promotional email correspondence.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Our Company for copies of your personal data by contacting us directly if you are not able to access it through your User portal.
The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have at least thirty (30) days to respond to you. If you would like to exercise any of these rights, please write to us at: 2151 E COMMERCIAL BOULEVARD, SUITE 302, FORT LAUDERDALE, FL 33308 Or via email at [email protected].
NOTICE TO CALIFORNIA RESIDENTS: Users that reside in California, USA may only make a personal information request twice in a twelve (12) month period, which we will respond to within forty-five (45) days of the date your request was received. Please note that we are required to collect information from a requesting user for identification verification.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our Platform, we may collect information from you automatically through cookies or similar technology. For further information on cookies, you may visit www.allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our Platform, including:
Keeping you signed in;
User preferences;
Understanding how you use our Platform; and
Tracking trends by user geo-location.
What types of cookies do we use?
There are a number of different types of cookies, however, our Platform uses:
Functionality - Our Company uses these cookies so that we recognize you on our Platform and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - Our Company uses these cookies to collect information about your visit to our Platform, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our Platform.
How to manage cookies
You can set your browser not to accept cookies, and the above-mentioned website tells you how to remove cookies from your browser. However, in some cases, some of our Platform features may not function as a result. At a minimum, to use Our Platform, you should accept all necessary cookies.
Children’s Online Privacy Protection Act (COPPA)
Our Company does not knowingly collect any personal information from visitors or users of our Platform who are under the age of thirteen (13). If you are under thirteen (13), please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our privacy policy by instructing their children to never provide personal information through the internet without their permission. If you have reason to believe that a child under the age of thirteen (13) has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.
Privacy policies of other websites
The Our Company Platform contains links to other websites. Our privacy policy applies only to our Platform, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. Moreover, we will notify users about any changes to this privacy policy by email provided to us through MailChimp.
How to contact us
If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected].